Privacy Policy

Introduction

This Privacy Policy explains how Intelligent Ignition, Inc. ("Intelligent Ignition," "we," "us," or "our") collects, uses, stores, shares, and protects personal information when you visit our website, submit a form, book a discovery call, download a resource, or engage our Product Management as a Service offerings.

This Policy applies to information collected through our website at intelligentignition.com, our contact forms, calendar booking workflows, email capture forms for guides and resources, and our client service processes.

Information We Collect

Information you provide directly

We collect information you choose to provide to us, including when you contact us, book a discovery call, request a guide, or become a client.

• Contact details, such as your name, work email address, company name, and other business contact information.
• Business profile information, such as company stage, current product management setup, plan interest, and similar details you enter in a contact form.
• Message content, including what you tell us in inquiry forms, calendar booking notes, and live or async communications.
• Lead magnet information, such as the email address you submit to receive guides, frameworks, or downloadable resources.
• Client engagement information, including documents, strategy inputs, roadmap materials, research notes, and collaboration artifacts you share so we can deliver services.

Information collected automatically

Like most websites, we may collect basic technical information automatically when you visit the site, such as IP address, browser type, device type, referring pages, and approximate timestamps needed for site operation, security, and debugging.

We do not use Google Analytics, and we do not use advertising trackers or ad network pixels.

How We Use Information

We use personal information for the following business purposes:

• To respond to inquiries and communicate with you after you contact us.
• To schedule and confirm discovery calls and related follow-up.
• To send you the guides, templates, or resources you requested through our resource hub.
• To evaluate whether our services are a fit for your company and recommend the appropriate plan.
• To onboard clients and deliver our PMaaS services, including work inside client tools and workflows.
• To improve our site, operations, forms, and service delivery.
• To maintain security, prevent fraud, and protect our rights and systems.
• To send marketing communications about Intelligent Ignition's services, insights, resources, and relevant offers.

Marketing use

We do use information for marketing purposes. That includes sending follow-up emails after you request a guide, contact us, or otherwise engage with our content or services. Our marketing is focused on our own business offerings, educational resources, and service-related communications; we do not run third-party advertising programs.

No Sale of Personal Data

We do not sell personal information, rent personal information, or trade personal information to data brokers, advertisers, or third parties for monetary or other valuable consideration.

We also do not share your information for cross-context behavioral advertising, because we do not run advertising programs of that kind.

How We Share Information

We share personal information only when reasonably necessary to operate our business and deliver services.

• With service providers that help us operate our website, forms, calendars, email systems, document workflows, payment processes, or business communications.
• With professional advisors, such as lawyers, accountants, or insurers, when needed for legitimate business purposes.
• With law enforcement or government authorities when required by law, subpoena, court order, or to protect our rights or the safety of others.
• In connection with a merger, acquisition, financing, or sale of all or part of our business, subject to standard confidentiality protections.

We require vendors and service providers to handle personal information in a manner consistent with applicable law and the purpose for which the data was provided.

Cookies and Similar Technologies

We may use essential cookies or similar technologies necessary for website functionality, form handling, security, and basic performance. These are used to make the site work properly and help us protect the site against abuse.

We do not use Google Analytics cookies, advertising cookies, retargeting pixels, or third-party ad measurement tools.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, deliver services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Lead and contact information may be retained for ongoing relationship management and marketing unless you opt out or request deletion, subject to any legal or contractual retention requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have the right to request access to personal information we hold about you, request correction, request deletion, or object to certain uses of your information.

• You may opt out of marketing emails at any time by using the unsubscribe link in the email, if provided, or by contacting us directly.
• You may request to update or delete your information via our privacy request form.
• We may need to retain certain information for legal, compliance, billing, security, or contractual reasons even after a deletion request.

Children's Privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can review and delete it where appropriate.

International Visitors

Intelligent Ignition is based in the United States. If you access our site or share information with us from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our vendors operate, subject to applicable legal safeguards where required.

Legal Bases for Processing

Where applicable data protection law requires a legal basis, we process personal information based on one or more of the following: your consent, performance of a contract, our legitimate interests in operating and marketing our business, and compliance with legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal obligations. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, provide additional notice.

Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy-related request, please reach out: